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Q: Why does my Internet go out and cause me to reboot my modem?

A: Your ISP or Internet Service Provider, will tell you that needing to reboot your modem on a regular basis is an indication that something is wrong. Common problems that can will affect your service range from cut lines, someone digging and cutting a line, to routers that no longer route and modems that simply fail for one reason or another. It can also be your computer however, if rebooting your modem and or router fixes the problem it’s likely not your computer.

Q: Should my Satellite Dish be grounded?

A: National Electric Code requires that antennas, metal masting and cabling be grounded to the home’s ground rod. This is to reduce the risk of lightning strikes by reducing static electricity that builds up on the system. Idaho does not enforce this code, therefore, an install may be improperly or not grounded at all and no one would know.

Q: Which is a better connection, Wired or WiFi?

A:  A wired internet connection will give you a more solid connection and better service. Of course, if wiring is not available, WiFi will still allow you to have service. 

Q: What is Residential Structured Cabling?

A:  A Structured Cabling System is made up of:  

  1. Inside Wiring – Television, telephone, Internet and network outlets in the home. 
  2. Incoming Service’s Wiring – Free Local TV, Satellite and Cable TV, Internet and Telephone services.
  3. Distribution Panel -In-wall metal panel with electrical outlet and cover.  All wiring originates from this panel in a Home Run pattern.

Q: What does a Structured Cabling System do? 

A:  Structured Cabling Systems turn normal houses into connected homes, capable of easily integrating digital products and services into the lifestyle of its occupants.  

Q: How is a Structured Cabling System used?

A: Cable TV, Satellite TV, Telephone, Free Local TV and Internet services arrive at the Distribution Panel over the Incoming Services Wiring and are then routed throughout the home on the Inside Wiring. 

Q: What are the benefits of a Structured Cabling System?

A:  Benefits of a Structured Cabling System are: 

  1. Fewer wires and fewer electronics on the counter or desktop.  
  2. Physically connecting  Desktop PCs, Smart TVs, Blu-ray players, gaming consoles, and printers to the network increased performance and faster Internet speeds. 
  3. Convenience and customization, easily change locations for TVs, telephones, and or computerized electronics.
  4. Decreases the need for wiring on the exterior of the home.    
  5. Provides one point to which all home wiring originates or is added.
  6. Gives Home Owners more control, and versatility and increases the quality of services.

Q:  What should I know regarding My Structured Cabling System?

A: Lessons learned:

  1. In Idaho, no permit or inspection of the Structured Cabling System is required, some homes are better equipped than others.
  2.  The companies that charge you for, Cable, Satellite, Telephone, and Internet services do not train their installers on the use of these systems often leading to improper use and even damage.   
  3. Every Home Owner should have a go-to person working for them, a person who helps the owner understand, maintain and use these systems to their fullest potential. We provide this service.     

Q: What is the “Internet of Things”(IoT)?

A: The Internet of Things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software, and other technologies that connect and exchange data with other devices and systems over the Internet or other communications networks.

  • Smart home devices can be used to control lights, thermostats, locks, audio, video, security, and other appliances in your home.